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New Routes of the Day – Americas (29 November 2023): United between Los Angeles and Brisbane


United introduced a new transpacific service on Wednesday November 29 between Los Angeles and Brisbane. The 11,525-kilometre route will be maintained 3-weekly, departing LAX on Wednesdays, Fridays and Sundays, with the 257-seat 787-9 aircraft. The Star Alliance member will compete against Qantas’ daily flights. It complements United’s other Brisbane service, from San Francisco, launched a year ago.

Flight UA283 departs Los Angeles Airport at 21:00 local time, touching down in Brisbane at 05:15 local time two days later. The inbound service, operating as flight UA284, takes off from the Queensland airport at 12:45 local time on Tuesdays, Fridays and Sundays, touching back down on US soil at 08:00 local time on the same days.

What they said

Tim Wallis, Country Manager for Australia, New Zealand and Tahiti at United, said: “At United, we’re very proud to expand our services between Brisbane and the US with our first non-stop service to LA. Australians are in the top five sources for international visitors to Los Angeles just as Americans are for Queensland, and we’re happy to offer travellers, and our trade partners, even more choice. Our strong partnership with Virgin Australia provides excellent connectivity in this part of the world and has helped United be the clear choice for travellers between our two regions. LAX Airport has undergone significant infrastructure works in recent times, improving the transit experience considerably for travellers with US or Latin American connections.”

Gert-Jan de Graaff, CEO of the Brisbane Airport Corporation, noted: “We are excited to see the launch of this service in time for the start of the summer holidays. We know a trip to LA and Disneyland has long been a bucket list item for many families. It is also great news for Queensland exporters. And importantly, it will boost the flow of American visitors to Queensland. To see two Dreamliners from United Airlines on our tarmac for the first time is a magic moment.”

Stirling Hinchliffe, Tourism Minister in the Australian government, added: “Our strong transpacific partnership with United and Brisbane Airport is behind the airlines’ decision to fly direct from Los Angeles for the first time. This is great news for Queensland tourism operators and the rebuild of our international visitor economy.”

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United is the first US mainland carrier in Brisbane

United first introduced flights to Brisbane in October 2022, when it added a 3-weekly service from San Francisco, becoming the first carrier from the US mainland to fly to Queensland’s capital. The service has since been boosted to daily. With the introduction of the new Los Angeles route, the carrier has more than tripled the number of flights between the US and Brisbane

United now flies from both its US west coast hubs of Los Angeles and San Francisco to Sydney, Melbourne and Brisbane in Australia.

United is now the largest carrier between US and Australia

United’s new Brisbane route is part of a wider expansion across the South Pacific which includes a new 3-weekly service between San Francisco and Christchurch starting 8 December and new 3-weekly flights between Los Angeles and Auckland, which launched on 30 October.

United is now the largest airline operating between the US and Australia based on available seat capacity and flights. In December, the carrier is maintaining a total of 462 flight operations between the two countries, with just over 136,000 seats on the market. It is trailed by Qantas, Delta, American, Hawaiian Airlines and Jetstar.

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